Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are brutal but it is necessary to try in the water
Very satisfied with all the sale service, follow up to delivery all very fast and informative thank you
Arrived on time... It is seen that it is a resistible material, it comes with the holder of Gopro earplugs and a piece to carry it in the designed bag, the case is of good quality hard and resistant to falls... I haven't tried it in the water yet then I will add another comment after using it but so far I am satisfied very cool ..
I like the design or everything. I couldn't even catch a sense of whether this was a small thing or not. I wanted to get in the water. The white color that the wife bought for 20,000 won with Kupang The field of see, and the size is much larger. I'm gonna have to give this to the kids.
The mask is small in volume, the silicone is soft, compared with an esclopese mask, this one is smaller, I took it for fixing the camera.
Second that I buy top material… The only bad is taxad tax
Normal mask, fits well, does not flow. The tube can only be used on calm water, for the sea in any way! Who writes that for children, read the description, it says that for adults you need to take set 2!
All yak in the inventory. And garbed cases. Foldable tube and mask Mali chases smell. Having remembered for my dear, that vivitruve two days. Potim has become a reduction. Trohi is not an evil creepy of the tube. Having tried the floats in the swimming pool in the cover, without a pipe, ale with a chamber. Then everything is fine. Mask without special aid
Very good quality material, a great purchase
Very fast delivery of the goods pleased as well as its quality. The quality is fully consistent with the description. Seller recommend
I did not use but it looks great the product and arrived before the deadline.
Superior quality! I will buy another mask.
The mask is small .. Most fits perfectly into the face of an adult .. To use without problem just need to test to see if you saw the water well
It arrived in good condition and is of good quality
Mask of a different appearance. The tube is entirely rubber, as a result it does not stick out above its head, but lies on its head... Which is not convenient, any lowering of the head-and the air does not flow, besides, there is no valve on the Tube and you grab water, the fastener to the horseradish strap knows what-it needs to be extended, which is not convenient. To be honest, the product is very average. Expected more.