Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The packaging came with air pressure but it was not enough with the shipment and opened and spilled some of the product
I had already used it and it served me well on that occasion, I hope it is the same formula
Very very small for what I want it does not serve me😭
Arrived early and in good condition. In a sealed package. The little boat and the brush. I hope it works properly.
As described. The product is great, quality and price and super performance. I recommend it. Thanks to the seller. I'll order bigger to fix my house.
Arrived quickly and in excellent condition. I don't prove it yet.
Arrived well packed and very well protected since it brings bubbles full of air which seems perfect to me since then I am not at home and when the delivery man talks to me I tell him to leave it In the yard, the product from the video looks good, now I have to test to see how effective it is, the only thing that does not seem right to me is that it does not bring instructions for use otherwise I will test
hi I just received the unit, but it seems it is not properly packed it is got leaked since I received it, so please advise on the way forward. all the best.
Very fast shipping, but how it affects I have not yet tried but fully confident
All according to the description, the package was smartly packed in a very good time. I am satisfied. I recommend the seller
Came pretty quickly, judging by the description, just what I need for a small job, I haven't opened it yet, but the weight seems to be fine, thank the seller and good luck.
I arrived in the estimated time, I still do not try it later I will add another review
Product arrived well protected well assured for your safety I congratulate the seller for what I give guarantee that your products will arrive well now to test how it behaves and I will leave there is my opinion
Good packaging and fast delivery. Seems good quality but how it lasts will see in the future. Brush is nice addon to the item.
my boyfriend says it's the best thing since sliced bread
I got this product very late and I was already cancel it.. I meed to talk with the seller.
I received it yesterday very well packed, I have not used it yet, I hope it complies with your description, I will put a comment after using it
Quickly inside and well packed I still have to smear on the wall
As soon as I'm going to check it, I hope it works for a small crack in the sink, proof pongamollos😅😅
Good is how the product is described now I need to try it and see if it really works like in the videos, it has arrived even before time