Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reasonable product for small cleaning. Doesn't feel like it has too much power to pump or blow out. I ordered two and one of them arrived without the long tube. So I can't use both brushes. came fast
According to announcement and in tests to see the pros and against. Arrived in 15 days at home, congratulations on the service!
Great quality product, working perfectly
Very good quality product, comes in original sealed packaging with separate gift case. Feels a good finish and meets the characteristics it offers. Works very well.
All vacuum cleaners of this type are about the same, regardless of the numbers. Only batteries differ
Good product and 2 level of air suction low and high. I received product fast thanks for this store .
It turns off after a few seconds of use. The button needs to be pressed for a second to power on. Something got broken during shipment (although the package seemed intact) as the battery and some small things are loose and are moving around inside. Very fast shipping.
Quality product, arrived perfectly packed and whole. Good presentation. Arrived before the orazo.
Top-of-the-line product very good for the cost benefit, it is worth acquiring, no doubt will meet all the needs, reliable seller, product arrived sealed in perfect condition thank you very much.
Great quality, well packed and working perfectly, super recommend.
Fast delivery, add Filters (4 PCs) and a simple handbag included. There is also a charging cord-stayed on the charger)) for his money a good portable vacuum cleaner. Recommend! I recommend!
I feel like I'm charging right now. I think I'll have to use it.
Very good, recommend!
Not as strong suction as I expected but does the job. Arrived in about a week.
Good quality is noticeable. Two types of speed, absorbs very powerful dust. I chose the updated model for having better engine. Very happy with the mini vacuum cleaner. The seller was fast and good service. I delay in the customs of my Peru country. In a month I had the vacuum cleaner. I recommend this product.
Arrived ultra fast and good quality note, I will leave more feedback after a few months of use
Good cost cost