Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality and delivered quickly fits perfectly
Made of metal, good product.
A little round angle but will look good
Bad comment: it arrived more than a month. I have been messaging the store but I didn't receive any response from them. The free tool that they will give is no use, so you need to have a tool in your house. you also need a seal for your tap to prevent leaks. Good comment: it seems good quality, I hope it will last.
Ordered the wrong one would be good.
The parcel arrived in 3 weeks. All super.
The product fully corresponds to the stated characteristics and the image in the seller's store, is of proper quality. Shipped and delivered on time. I recommend the seller.
I find these extenders really useful, the only problem is that the end of the tap, namely the grey piece of plastic, is too small for changing the water flow when the water is hot, it burns your fingers unless you keep turning the tap off
Super VEC, predajcu dopporučujem.
this is a great item, I will take it for another faucet as well, it arrived quickly, I highly recommend it, everything is as described.
Shvidka delivery. Metal garnoi and painting. In the sets of all the nebkhidna and gumovy. Its own function vikonoit on vidmno. Dear sellers!!
Works perfect .. I asked for two and they came different .. One with short jet and rain and the other only mower .. But beyond that they are excellent super practical when you have a small pool .. Recommendable!! And they are bronze Chrome!🥲
Until everything is super
Very satisfied!!!! Goods not received, carrier problem in France, Very fast refund The site is very serious, I made another order Bravo great...
Duzhe dyakuyu for the product, vidpovidad for photographers on advertising, Tilki more than treba try to screw to the tap, yak Vin will write a vidguk in the world