Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The trial takes about 4 or 5 minutes and provides quality comparable to more expensive machines.
To be honest... super gadget. A very good cup of coffee came out of the capsules
Great product
Arrived and definitely sent!
Makes a great espresso. This is already the second machine I have bought. One is always in the car, one at the construction site.
Super
Very fast shipping, very good product, but good small café. For cars very interesting
Very high quality. Makes good espresso, the heating time is OK at 5 minutes. The stand is a bit wobbly, but still OK.
very beautiful
Absolutely amazing result for a such small machine. Using ground coffee i got strong espresso with a crema comparable to a boiler machine. Adapters for nespresso capsules are also nice addition. Thank you hibrew.
I received my order. not bad it stays long for it to heat up AND also not too hot.
Arrived quickly, recommend the seller
fast delivery 👍 👍
Very comfortable coffee maker. Tried with illy capsules and dolce gusto. The taste was delicious of both of them almost the same as normal coffee machine.
The device is excellent. The only problem is that I ordered it with a US entry and they sent it to me from Europe. So. It is useless to me
The item is very high quality and serious. exclusively designed for espresso or cappuccino. Yes, it takes some effort, but the result is 100%. It's not for nothing that it tastes better than the stationary Delonghi.
The goods have been received. Everything is correct. Honest seller. I recommend.
Great! This is the second one i order! Full set with travel case, stand, capsule adapters, hard plastic cup, chargers. My father is a fisherman and when he goes fishing, he takes the set with him. He loves the coffee maker and enjoys hot coffee while he is outdoors
Very fast shipping and very fast delivery to dubai!. The amount of water you can fill is not too much so the coffee is not big. If you are looking for a espresso, its good enough, anything else will not work. Takes some time to heat up the water and start brewing it but conaidering its a small portable not too powerfull machine it does a good job. Recommended
Very good coffee. I was surprised. It's not like from machine for 1000 usd, but it's very tasty.
Very good product, with versatile choices for coffee make, different cap size support in additiin to mold to add grinded cofee beans
It was delivered faster than expected, so I decided to purchase it right away. After seeing the completed delivery, I bought two types of capsules. I haven't used it yet, but I believe it will work well.
Very good product, good packaging, and tested with ground coffee, excellent result.
From a small box, you can make excellent coffee on the go. It really works! I RECOMMEND!
They made a few mistakes, but they were okay.