Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful tennis shoes very comfortable and of good quality, I recommend them...
Excellent wines and beautiful wines with them
Excellent
The tennis is good, very beautiful, exactly as in the announcement, came well packed and the box of it is very resistant. I very much emphasize that you buy 1 to 2 numbers above your normal numbering (I bought 1 number above after seeing various commentaries of other AliExpress tennis, then in doubt, play a number above) and really stayed on the edge for me (Shim 43 and was left looking 43.5 with a slightly smaller foot, With aspect of 43). It will not be good to run because it will slightly squeeze me, but for a walk, it will be perfect.
Satisfied
My best trail running shoes ever! I'm in love with GOLDEN CAMEL 🐫
The size is the same, the baby fit perfectly. Soft
Comfortable working...
Very good same in the photo light and great quality... I loved I will buy another
Süper
Very good, what you need.
They're big. They are very soft and comfortable
Soft, springy sole. Lightweight, comfortable. The size is accurate-the size is in size (for the foot 24 cm I took 38 size-they fit perfectly. It is possible with a thin and thicker toe) Packed in a branded cardboard box. Very satisfied! Recommend
26,2 cm foot is wide. ordered size 43. fit well, but no stock.
The price is fully consistent with the quality. The shoelace is fashionable contour, but there is no power system that conveys effort to the arch of the foot, just two ribbons inside, a la the classic of the 80 s. The heel is not fixed enough, although there is a corresponding structural element, I think the matter is in the lack of normal operation of the laces. The sole is high and soft, even superfluously, together with insufficient fixation of the foot of the leg, it gets tired of the constant tension of maintaining balance. The configuration of the sole on the heel is such that the heel is much softer for squeezing than everything else, and in which case, you can fall back. According to the chain of the sole standard. Does not hold on wet metal, the rest is predictable.
I give them 10/10 in everything!
Comfort by the support and width of the sole. Excellent s. Feel safe by the rigid frame.