Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of EasyShop34 (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://easyshop34.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it looks decent. Got it quickly andthis is a good price.
Wood color is beautiful, high quality product
Very good quality, there are also bolts and a sticker in the kit, due to the ability to attach in different ways, which is suitable for me (since you will not drill the wall in a rented apartment) I recommend!
Very good, and very strong, Good quality as well. I see now is cheaper that when I bought it, so you all should definitely go for it.
The quality of product was good and satisfied. The owner of store was very kind and helpful. The seller satisfied the customer with appropriate compensation for their mistake.
Good product, bought size small! Suggest getting a larger size
Very good shelves, easy to install, I will continue to buy!
It came on time. Proper quality.Suggest getting a larger size
The shelf came quickly, looks like in the picture, feels quality and beautiful. The glue that came with the shelf does not fit it because you see the sticker
I love this shelf. It installed easily, but I have a lot of experience installing this particular kind of shelf. I actually have three others that are identical in style, but not in material. This shelf is far better quality. For that reason, it looks a lot better than the others. (I suspect it could handle more weight than they can too, but I'm not willing to risk it.) The shelf looks fantastic in our new bathroom. We've had it up for about a month now, and we haven't had any problems. The wood looks rich and warm. I'm super happy with it!
Arrived quickly. Everything is well packed, everything is whole. The quality is excellent. Thank you. Then the text to set one hundred characters.
Very good shelf, good value for money and trustworthy
Looks good, good value for money, I recommend
Very happy with the quality. The stickers though are pretty big and not a clear color, but some kind of gold/silver
Received the package in 14 days, easy to install, I love it, recommend this seller!
Very nice shelf, very happy with it, I recommend!
Excellent quality at an affordable price. The design is sleek and modern, making it a great addition to any space. I mounted the shelf using double-sided tape for a clean, non-invasive installation. The wooden piece was a bit loose, but it was easy to secure with a little glue.
excellent Product,Looks high quality!I recommend this seller
It's very beautiful and good quality!
Chudova polychka. Such a variant itself shunted: metal and wood. The quality of norms. The very metal part of the box of the TROX crooked, ale cholovik zmig virivnyati. It's nice, it's not nice to do it. I used bolts for installation at the same time with plastic particles, I didn't see it because of the snow.